A log book service is a service schedule set by the manufacture of your vehicle.

Yes you need a log book service to maintain the warranty on your vehicle.

If you happen to miss a service we suggest booking your vehicle in at the earliest convenience and we can catch the log book back up to date for you.

No, we dont have a loan vehicle, but we can drop you off at work or home.

No. As long as you take your vehicle to a reputable mechanic, who services your vehicle according to the log book, you will not lose your new car warranty. Manufacturers are not allowed to force you to take the vehicle back to them for servicing, although they imply it keeps your vehicle warranty intact. Having your vehicle serviced by an independent workshop like Bens Auto Repairs and Service Centre not only saves you money, but the whole process is more convenient without affecting your new car warranty at all. We have more information on this for you in our article. Please click here.

A log book is not needed, but can be advantageous when selling your vehicle, as it shows the seller the vehicle has been serviced regularly. We do however keep a record of the work we perform on your vehicle in our computer system.

You will receive a printed invoice detailing the work carried out on your vehicle.

You will receive a printed invoice detailing any issues we find with your vehicle

A service generally takes between 1-3 hours.

The cost of a service varies from vehicle to vehicle. If you would like to know a rough idea as to what a service will cost, please contact our staff, who can discuss this with you.

We accept Cash, Cheque, Eftpos/Credit Card.

Our trading hours are:-

• Monday 8am - 5pm
• Tuesday 8am - 5pm
• Wednesday 8am - 5pm
• Thursday 8am - 5pm
• Friday 8am - 3pm

No, we are closed on weekends.

We open at 8am, but if you need to drop your vehicle off earlier, we do have a key drop on our front gate. Simply park you car on the street near our workshop, put your keys in the key drop tube on the front gate and call and leave a message on our answering machine to let us know you dropped the car off early.

Yes, you can drop off after hours. Simply park you car on the street near our workshop, put your keys in the key drop tube on the front gate and call and leave a message on our answering machine to let us know you dropped the car off.

Yes, we have a key drop tube on our front gate for early or after hours drop offs of your vehicle.

Yes, if pre-arranged with us, we can accommodate after hours collections of your vehicle.

Yes, if pre-arranged we can collect your vehicle from your house, carry out the required work and then return the vehicle to your house.

Yes, we certainly can drop you home.

If you find there is something not right after the service, please call us or drop into the workshop to discuss your concerns with our staff. We take great pride in our work, but if something doesn't seem quite right then just let us know. We are happy to sort out any problems you might have. Plus you have the added assurance of our REPCO Nationwide Warranty if you find yourself out of town.

We place a sticker in the top right hand corner of your windscreen to remind you when your next service is due on your vehicle.

Yes, we can certianly carry out any repairs to your vehicle at the same time we service it.

• You can call us on (02) 6362 8766
• You can book online via our webpage

This varies depending on how much you drive your vehicle. If you dont drive far each year, once a year would be recommended. If you drive your vehicle reguarly we would suggest every 5,000 - 10,000 kms travelled, or you can refer to your vehicles log book for the recommended service schedule for your vehicle.

We would recommend doing a basic oil and oil filter change once every 12 months on vehicles that aren't driven very much.

Yes, we certainly can fix and repair other issues at the same time we service your vehicle.

No sorry. Due to water restrictions this isn't something we can offer our customers. We do have 2 fabulous car washes in town though.

Yes, we use good quality oils and parts from reputable suppliers.

Yes, brakes are always checked during a service.